Data Protection

Privacy Policy

We are committed to protecting and safeguarding your personal data, Learn how we collect, use and protect your data

Last updated: March 11, 2026
Important Note

By using the AI Scale platform, you agree to this Privacy Policy, If you do not agree with any of its terms, please discontinue using the platform and Contact Us for any inquiries.

01

Information We Collect

We collect different types of information to provide and improve our services, Below is a breakdown of the types of data we may collect:

Data Type Examples Purpose
Identity Data Name, email, phone number Account creation and communication
Usage Data Measurement results, progress, sessions Providing reports and recommendations
Technical Data IP address, browser type, device Security and performance improvement
Organization Data Company name, sector, size Organizational measurements only
Alert

We do not collect any sensitive data such as health, religious or political information, All measurement data is used for measurement purposes only

02

How We Use Your Data

We use the data we collect exclusively for the following purposes:

  • Providing measurement services and creating personal and organizational reports
  • Improving measurement accuracy and developing new measurement tools based on aggregated and anonymized data
  • Communicating with you about your account, updates, and relevant offers (with the ability to unsubscribe)
  • Ensuring platform security and preventing unauthorized or fraudulent use
  • Compliance with applicable legal and regulatory requirements in the country of contract
  • Analyzing general patterns to improve user experience (aggregated and anonymized only)
Our Commitment

We will not use your data for any commercial purpose outside the scope of the services mentioned, and we will not sell or lease it to any third party

03

Data Sharing with Third Parties

We do not sell your personal data, We may only share your data in the following limited cases:

  • Technical Service Providers: Trusted partners who help us operate the platform (hosting, email, analytics) committed to strict privacy policies
  • Employing Organizations: In case of organizational measurement, your results are shared with the relevant organization according to the agreement concluded
  • Legal Requirements: When there is a court order or binding legal requirement from the competent authorities
  • Aggregated Data: General anonymized statistics for research purposes or industry reports
04

Cookies (Cookies)

We use Cookies to enhance your experience and ensure the platform functions properly, Here are the types we use:

  • Essential: Required for basic platform operation (login, security), Cannot be disabled
  • Functional: Saves your preferences such as language and settings, Can be disabled with impact on some features
  • Analytical: Helps us understand how the platform is used to improve it, Can be rejected

You can manage Cookies from your browser settings at any time.

05

Your Rights and Choices

In accordance with personal Data Protection regulations, you have the following rights:

Right to Access
Request a copy of your personal data stored with us
Right to Correction
Correct any inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data (with some legal restrictions)
Right to Data Portability
Obtain your data in a machine-readable format

To exercise any of these rights, please Contact Us via: [email protected] and we will respond within 30 business days

06

Data Security

We take strict technical and organizational measures to protect your data from unauthorized access, loss or alteration:

  • Encryption of all data in transit using TLS 1,3 protocol
  • Encryption of stored data using AES-256 standard
  • Two-factor authentication (2FA) for administrative accounts
  • Regular security reviews and penetration testing
  • Limiting employee access permissions based on the need-to-know principle
  • Daily encrypted backups in multiple data centers
07

Data Retention

We retain your data as long as your account is active or as needed to provide services, When closing your account:

  • Personal Identity Data will be deleted within 90 days of the deletion request.
  • Aggregated and anonymized Usage Data is retained for research purposes.
  • Some data may be retained longer if legally required
  • You can request a complete report of your data before deletion
08

Contact the Data Protection Officer

If you have any inquiries or complaints related to the Privacy Policy or the processing of your data, you may contact our Data Protection Officer:

Response Time
Within 30 business days

Do you have a question about your privacy?

Our team is ready to answer all your questions related to protecting your personal data

Contact the Privacy team