questions Frequently Asked Questions

Measurement platform AI It is a global platform specialized in empowering individuals and organizations to assess their readiness forGeneralL with TechnicalIes of artificial intelligence and employ them effectively.

We aim to help individuals understand their current level in AI, and provide organizations with comprehensive measurements that enable them to build successful AI adoption strategies

The platform targets two main groups:

• Individuals: Employees, professionals, and students who want to know their level in artificial intelligence and develop their skills
• Organizations: Companies and government and private institutions seeking to measure their organizational readiness and build a roadmap for AI adoption

The platform is available to all users worldwide, with multilingual content supporting Arabic and English, and plans to expand supported languages soon

The platform supports payments from most countries worldwide

Meqyas AI measurements are built on scientific frameworks and are based on peer-reviewed academic research in the field of digital competency and artificial intelligence measurement

Results are professional diagnostic measurements used for development and planning purposes, not official academic certificates or qualifications, We are currently working to obtain accreditations from specialized international bodies

Measurements are currently available in Arabic and English, with plans to expand languages over time.

You can contact the support team through several channels:

• Email: [email protected]
• Contact form in Contact Us page

Support hours: Sunday to Thursday, from 9 AM to 5 PM (Riyadh time)

The AI Literacy Measurement is a completely free and unrestricted diagnostic tool that measures your awareness and basic knowledge of artificial intelligence through 100 diverse questions

After completing the measurement, you will immediately receive:

• Your overall score and level (Beginner / Intermediate / Advanced)
• Detailed analysis of your strengths and areas for improvement
• Personalized recommendations to develop your skills

The platform offers several measurements that vary in depth and comprehensiveness:

• Literacy measurement (free): 100 Questions measures basic awareness of artificial intelligence suitable for everyone.
• Advanced measurements for individuals More advanced measurements in practical skills and professional readiness to work with artificial intelligence.
• Organizational readiness measurements Collective measurement for teams and departments measures collective awareness knowledge and competence.

The duration varies Measurements According to its type:

On average do not require more than 30 minute

You can pause the measurement and return to it later in Measurements paid.

Yes all Measurements Paid generates detailed reports that include:

• Overall score and readiness level on a scale of 100
• Detailed analysis of each measurement axis
• Comparison with industry and sector averages
• Personal development roadmap
• Customized resources and training recommendations

Paid reports include in addition analysis SWOT comparison with previous results and the ability to share the report with the manager or HR.

Our measurements are built on scientific frameworks and undergo rigorous verification processes:

• Review by experts specialized in artificial intelligence
• Measurements on diverse samples of users before launch
• faqs.General stability (Cronbach's Alpha) exceeds 0.85 For all Measurements
• Periodic update of questions to keep up with rapid developments in artificial intelligence

Yes you can download your results report in PDF From the dashboard at any time. Corporate reports also allow data export in Excel For organizational analysis purposes.

In every Measurements your answers are saved automatically and you can return to complete the measurement from where you left off.

We offer main plans for individuals:

• free: Literacy measurement for free — Without restrictions
• paid: Several diverse measurements that match individual needs and development
• Integrated package: Package with all Measurements Individual with large discounts

For organizations prices are determined based on the number of employees and the scope of measurement required. Contact us for a custom quote.

Yes we offer a full refund guarantee within 7 days From the date of payment provided that you have not used Measurements.

To request a refund please visit the page Refund and return policy

You can cancel your subscription at any time through:

• Go to dashboard ← settings ← subscription ← Cancel subscription
• Or contact the support team

After cancellation your access to the paid service remains available until the end of the current billing period and the subscription will not be renewed automatically.

Yes you can change your plan at any time:

• upgrade: Takes effect immediately with calculation of the proportional difference for the remaining period.
• downgrade: Takes effect at the beginning of the next billing cycle.

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, Mada)
• Apple Pay and Google Pay
• Bank transfer For corporate subscriptions)
• STC Pay

All payments are encrypted and secured with the highest security standards.

Yes we offer special discounts for several categories:

• students: discount 50% With proof of student identity
• Non-profit organizations: discount 40% By providing a license document

To take advantage of these discounts Contact our team.

Yes an official tax invoice is sent Compliant with the requirements of the zakat tax and customs authority To your email automatically after each payment You can also download all your invoices from the dashboard.

The comprehensive organizational measurement includes five main axes:

• Human readiness: Measurement of employee competencies and their level of awareness of artificial intelligence
• The readiness Technical: Measurement of data infrastructure and systems Technical
• Strategic readiness: Clarity of vision and strategy for AI transformation
• Cultural readiness: Culture of innovation and acceptance of change
• Organizational readiness: Structures processes and governance

The measurement ends with a comprehensive report with a customized roadmap and a consulting session with our experts.

The duration varies depending on the size of the organization:

• Small organizations (Less than 50 employee): 3-5 Business days
• Medium organizations (50-500 employee): 1-2 week
• Large organizations (More than 500 employee): 2-4 weeks

This includes data collection analysis preparation of the final report and presentation session.

The final corporate report includes:

• Executive summary (Executive Summary) Suitable for senior leadership
• Detailed measurement of each of the five axes
• Comparison with industry standards and competitors
• analysis SWOT Customized for the organization
• Phased executable roadmap (12-24) weeks)
• Customized training recommendations for each department
• Performance indicators (KPIs) To measure progress

Yes we offer a sectoral measurement option that allows you to measure a specific department or team within the organization This option is suitable for organizations that want to start with a pilot department before expanding.

Yes we offer an integrated package of the following consulting services after measurement:

• Periodic consulting sessions to monitor roadmap implementation
• Customized training programs to improve employee competencies
• Support in selecting and implementing appropriate artificial intelligence solutions
• Semi-annual follow-up measurements to measure progress

Contact us to learn more about consulting packages.

We take organizational data confidentiality very seriously:

• We sign a confidentiality agreement (NDA) With each corporate client before starting the measurement
• Data is encrypted with AES-256 During transfer and storage
• Organizational data is not shared with any third party
• You can request deletion of all data after the measurement is completed

Creating an account is easy and fast in 3 steps:

• Click the button "New account" At the top of the page
• Enter your name email and password
• Check your email and activate the account

You can also register directly via account Google / LinkedIn.

To recover password:

• Click on "Forgot password" in Login page
• Enter your registered email
• You will receive a message containing a reset link within two minutes
• The link is valid for 24 hour

We apply the highest data protection standards:

• encryption SSL/TLSFor all communications
• encryption AES-256 For stored user data
• Two-factor authentication (2FA) Available for accounts
• Periodic security reviews by independent external parties

For more details see Privacy policy.

Yes you have the right at any time to request a complete copy of your personal data stored on our platform You can submit the request from account settings and the file will be sent to your email within 48 hour.

To permanently delete your account go to settings ← account ← Delete account You will be asked to confirm deletion with your password.

note: All your data and measurement results will be permanently deleted within 30 days We recommend downloading your reports before deletion.

The platform works on all modern browsers and devices:

• browsers: Chrome, Safari, Firefox, Edge (Last two versions)
• devices: Desktop laptop mobile tablet
• Operating systems: Windows, macOS, iOS, Android

For the best experience we recommend using Chrome or Safari With the latest version.

in Measurements Paid your answers are saved automatically every 30 Seconds on the server When connection is restored you can continue from the last point you reached.

In the free literacy measurement Which does not require login you may need to restart if the connection is interrupted.

To report a problem to us please:

• Contact via Contact us form With a detailed description of the problem
• Attach a screenshot if possible
• Mention the type of browser and device used

Our team responds For all reports within 24 Hours on business days.